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New Internet Spice

July 22, 2010 Advertising / Marketing / Social Media / Web
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Last week, the internet saw one of the most popular viral campaigns of all time! Old Spice teamed up with Wieden + Kennedy to bring “The Man Your Man Can Smell Like” guy, portrayed by actor Isaiah Mustafa, to fans by creating a series of personalized Youtube responses.

How great was this campaign for exposure?

In a 24 hour period, they were able to get:
•    180+ videos created
•    5.9 million views
•    22,500 comments

We can compare this to other notable viral videos and see that it beats out influential people like Obama and Bush.

(Via Mashable)

I will have to agree with Iain Tait, Wieden + Kennedy’s Global Interactive Creative Director , when he says, “In a way there’s nothing magical that we’ve done here, we just brought a character to life using the social channels we all use every day. But we’ve also taken a loved character and created new episodic content in real time.”

They used many of the principals for social media success that have been discussed thoroughly around the internet. This campaign engaged consumers, added value to their lives, was created in a human voice and was done in a timely fashion. Let me explain:

  • Engage Even if the personalized was response wasn’t written directly to you, it still felt like he was in your bathroom answering questions.
  • Add Value This is something that consumers had never seen before, a global national brand reaching out to its consumers through a ‘brand mascot’.  You simply HAD to tell all your friends that would care!
  • Human Voice Even though it was a global-national brand, it felt more like a simple sketch comedy bit. It felt real, it felt human.
  • Timely The fact that these responses were sent out in real-time is unbelievable and makes this campaign a huge success – it was about conversation.

I am hard-pressed to call this campaign a success, yet. I would still want to see how this campaign had an impact on sales before we start creating case studies that will be looked at until the end of time. I have no doubt that there is a positive influence on the bottom line, but at the very least I think this campaign has reinforced the “new and youthful” revival to the Old Spice brand.  I also believe that this has opened up a chasm of potential in how brands can now communicate with their consumers.

What are your thoughts?

Social Media Platforms to Share your Work

July 5, 2010 Art / Social Media
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The following is a part of our One For the Creative Types Series. We are looking to help people transform their web presence from “starving artist” to “social media savvy entrepreneur.”


As you start to settle into the social media space, you are constantly inundated with news about “the next great social network.” You proceed to sign up to everything but let most of the accounts idle. Does this sound familiar?  I know it does for me.  It is amazing how many of the Twitter accounts out there are rarely used.

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What are Microformats and why should you have them?

June 23, 2010 Marketing / Social Media / Web
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Here’s my tiny explanation of Microformats, how to use them, and how they can help futureproof your website.

To understand how Microformats work I’ll use an illustration; a website is like a recipe containing instructions on how your web browser should build and display the website.  This is written in a language called HTML.  Microformats are a subset of HTML that tell the web browser what type of information is on the page instead of just displaying the information.

Think of it like a recipe inside of a recipe, like a pizza recipe that contains a complete recipe for pizza crust inside of it.  If it’s marked clearly enough, you could easily pull that pizza crust recipe out from the pizza recipe and use just that if you wanted.

What microformats are most popular?

The most popular Microformats are Address cards, Calendars, Product Reviews, Resumes, and Tags, and they’re all relatively easy for a professional to add to your site.

Why should you use them?

Microformats have existed for a few years now and so many large websites (Google, LinkedIN, Twitter, Youtube, Wikipedia) are already slowly adding support for them.

When we revisited our recipe pages on FoodNetwork.com a few months ago, it was one of our priorities in Front End Engineering to embed hRecipe. We knew that it would be only a matter of time for tool support to come along to utilize our recipe data. As Front End Engineers, we have real control over what are pages output, and we have a real opportunity maximize the amount of data that a tool like Google can glean from our markup. It would be a poor practice to not take advantage of microformats when something as powerful as Google recognizes their importance.

Says Mark Wunsch, a developer for Foodnetwork.com, read the rest of that article

At the same time people are slowly extending web browsers or adding support for Microformats to web services.  If you’re a business then your location will be far easier for web-based services to find you if you contain your business information in an Address card (hCard).  Some web browsers and web browser plugins can already detect any Microformats on a website and allow you to pull them out of the site and save the information on your computer or add it to your Address Book.

Sooner or later everybody will be using Microformats and you too will have them on your site – but if you’re the first of your competitors to embrace this technology then for a while you’re far easier for people to find – isn’t that reason enough?

Who can make Microformats?

You can, if you have an understanding of basic HTML. Otherwise any web designer worth his salt can make one for you; it’s not difficult and doesn’t take too long to do it properly, but the advantages (especially right now if you’re an early adopter) are well worth the investement.  It’s always easiest to hand-craft your microformats, but go ahead and check out the free tools available at microformats.org/code-tools

Where can I find out more about Microformats?

The home for all discussion of Microformats happens over at microformats.org

—Tom

What is Geolocation Anyway?

June 17, 2010 Design / Marketing / Social Media / Web
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Hello! Today I’m going to tackle a trend I see emerging with new technology: location-aware web browsing (geolocation).

As more people are browsing the internet on phones and mobile devices (many of which have GPS also) there has begun this challenge of finding ways to insert your geographical location into the online world (where location until now has been irrelevant) in a valuable way.

Most modern web browsers (i.e. everybody but Internet Explorer, unless you’re using Google’s ‘Gears’ plugin to add functionality) have support for geolocation already, so how will we leverage this technology in the future to shape web design? A better question is; how would knowing the geographic location of a web user allow you to serve them better?

Here are five simple ways I can see that could immediately be incredibly useful and provide tremendous value to the user

Location-Aware Websites

Suppose you were planning a trip to Bermuda and using a location-aware web browser.  With this technology I could provide information about my resort and how to contact us, for those visiting my site from outside bermuda, but if I knew that the user was in Bermuda I might offer a schedule of the activities at my resort and information that a person not on the island wouldn’t have use for.

Perhaps a shopping mall website could feature a list of the stores and services they represent on their home page when you’re away from the mall, but the moment you step inside the mall their homepage could simply become a map of the mall itself, and then provide links into the rest of the site as a secondary navigation feature.

Location-Sharing Services

This one already exists in its nascent state with services like Foursquare and Gowalla.  Right now we’re checking in at places of business (but not yet temporary events like concerts or conferences) and tracking the movement of our friends, as well as leaving geo-aware tips for the public.

At my most frequented sushi place, I left a note for the public to try certain menu items – even if they’re not my friend or if I’m not there.  Yes I might not know the person who sees this, but I could just as easily have bumped into them in person at the restaurant.

By adding geolocation to websites and sharing your location with the public allows you to ‘bump into’ strangers in your town at the places you visit and can help foster new friendships – now that is truly social media.

Directions to Places of Business

This one is simple, but incredibly useful. We’ve all seen websites that have maps that provide the location of a business, but if the browser knew your current location at all times it could provide the quickest route to that place of business, and would continue to update for you on their website as you view it and change your location.

Never see a ‘Find a Store Location’ page again; supposing the website you’re going to is a franchise it could detect the location nearest you and display that by default.

Default Language Selection

Here in Canada we live in a country with two official languages, so many sites will provide their content in the language they feel best fits their audience and provide a link to the other language.  With location-aware browsing you would be able to target the default language displayed based on the user’s location (still providing them the chance to switch languages at any time later of course).

Lets assume you’re a large corporation serving many countries; you could target your site to German language people if they are browsing from Germany, but display the default language as Chinese if they visit your site from China.

Locally Tailored Content

There is an unhealthy excess of news sites online, and many news sites fall under the same media conglomerate and simply provide an outlet for local news for one region.  Imagine if instead of your local news website, you went to the main media company website and it promoted local stories near your location, as well as national and international news.  That way everybody would be visiting and writing for the same main news website, and more money could be spent raising awareness of that one website across the country – yet the delivery of the content would be the same as your local news site.

Oh, and one added benefit – you *could* search and find local stories from anywhere because they’d all be in one location, where now they’re split up on hundreds of different local news sites even though they are from the same media company.

So there are five simple examples of how knowledge of the users geographic location can help shape the web, and allow you to serve your users better and more intuitively – and at the same time empower them in their own environment and foster development and growth of offline relationships.  This is an exciting time to be a web designer, but an even more exciting time to be alive as all this technology can be put to use right away to improve our lives.

—Tom

Your Home Base: A website to direct your sharing

June 15, 2010 Social Media / Web
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The following is a part of our One For the Creative Types Series. We are looking to help people transform their web presence from “starving artist” to “social media savvy entrepreneur.


I know for a fact that many artists do not see the same success online as they do at trade shows or other in-person events. Their ecommerce website has barely any sales, and visitors rarely go beyond the homepage. I know why—it’s because your website is terrible. Sorry, but it is likely true.

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Artist Identity Crisis: Succeed without “Selling Out”

June 7, 2010 Social Media / Uncategorized
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The following is a part of our One For the Creative Types Series. We are looking to help people transform their web presence from “starving artist” to “social media savvy entrepreneur.

Last week I spoke about The Basics of Social Media Success, and the blog was focused on building relationships and finding like-minded people. But, how do you interact with those people? How do you get noticed?

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The Basics of Social Media Success: A Focus on Relationships

June 1, 2010 Marketing / Social Media / Uncategorized / Web
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The following is a part of our One For the Creative Types Series. We are looking to help people transform their web presence from “starving artist” to “social media savvy entrepreneur.”

The Basics

When people hear the term “social media,” they immediately think of tools like Facebook, Twitter, etc. without actually considering what these tools are all about.  Using these social networks has become so ingrained into our everyday lives that many have never stopped to think – what is social media?

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One For The Creative Types

May 26, 2010 Design / Social Media / Uncategorized / Web
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Everyday, I explore the web for current articles and blog posts about social media strategies. These posts are usually divided into helping businesses sell to businesses, businesses sell to consumers (ranging from large corporations to small business solutions), or personal branding techniques to land a role helping with the B2B/B2C listed above.

What about the Creative Entrepreneurs?

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Social Media is Functional

May 24, 2010 Marketing / Social Media / Web
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It may seem a little overzealous on my part, but I’d argue that social media is changing almost every aspect of our society.  I have previously discussed how technology is leading us towards a more open society, as well as the privacy issues associated with this evolution. There is no doubt that social media is changing the way we do business. I think Brian Solis says it best:

“Social Media is not only changing how we communicate, we are also changing the culture of business from the outside in and from the bottom up.”

Let me elaborate. Social media is starting to impact nearly all functional areas of business, including: marketing/sales, human resources, customer services, research and development, finance & accounting, and administration/IT support. I will provide you with an example for each:

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Do You Manage Your Relationships?

May 12, 2010 Social Media
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Whether it is Chris Brogan telling you how to Frame your Social Media Efforts or any other equally credible source, I am sure you have learned the importance of connecting with individuals when it comes to succeeding in social media. Building relationships is a theme that reoccurs daily and has us constantly in search for new like-minded individuals to whom we listen and with whom we create and collaborate.

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